| Type: | EGO |
|---|---|
| Material: | Redwood |
| Certification: | CE |
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Cooperation Tips
1. Please let us know the model, quantity, color, battery capacity, flavor, etc, and other special requirements if any.
2. A pro forma Invoice will be issued and sent for your approval.
3. Production will be arranged once receiving your payment or deposit.
4. Goods will be delivered after receiving your payment.
Q: Can you provide samples? How long does it take?
A: Yes, samples are available. A sample test is often our best chance to get to know each other, We have no reason to refuse this reasonable request. Once the order is confirmed and payment is made successfully, the sample will be sent within 3 to 5 working days.
Q: How do you ship the goods and how long does it take?
A: Usually by DHL, UPS, FedEx, TNT. It usually takes 3-6 days to arrive. By air, and by sea are also acceptable.
Q: Do you accept OEM/ODM orders?
A: Yes, of course. We welcome our customers to contact us for OEM/ODM. We can not only customize the product logo for you but also design the packaging box/product ID design according to your requirements.
Q: Are your products conforming to our standards?
A: Yes, our products can pass the testing as you require, e.g. CE/FCC/RoHS ISO9001, etc.
Q: How do you control the quality?
A: We have a reliable and strict quality control system, and 100% aging testing before packaging. Third-party inspections are also acceptable.
Q: Is any discount possible if I place an order?
A: It depends on the specific situation of your order. Generally speaking, the larger the order quantity is, the more discount we can give you. We always insist on giving you the best price, the best products, and the most considerate after-sales service.
Q. Can you accept mixed orders?
A: Yes, no problem.Different model, different price. We are pleased to give you a reasonable price as soon as possible.
Q: How to return if a product is defective?
A: 1) All products are under one year warranty. We will replace you for free if the product you receive is defective.
2) Please send the goods back to us only if you contact us for details return process and make sure everything goes smoothly.
Q: Can you provide dropshipping services?
A: Yes, we can. We have lots of experience in dropshipping services, and we have in stock that can support small MOQ orders.
| 1 | The processing time for a specific order varies with the product type and stock status. Mostly, processing time can be 3 to 15 working days. |
| 2 | You will be notified by email with the tracking number once your package be shipped out, Transit time varies with different shipping methods. |
| 3 | Any items your order shall be only shipped after your payment is received by the Third Party (Bank). We ship the item for customers through Chinapostair, EMS, UPS, DHL, Fedex or Air Mail, according to actual situation . |
| 4 | We do not responsible for any custom taxation if applicable in some country(we send by international parcel, the taxation seldom happened in some countries). |
| 5 | As for the delivery destinations (your address) where only DHL or UPS are available, if it is the so called remote area by DHL or UPS, the additional fee shall be paid by the buyer |
| 6 | We try our best to provide you the most reliable, affordable way of shipping service. |
| 7 | If you do not receive your item on time, please contact us immediately for further assistance. |
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